Surajmal Vihar / Shahdara RTO (DL-13): Address, Timings & Services

DL-13 is the registration code for the Zonal Transport Office, East Zone II, based at CBD Ground, Surajmal Vihar. It handles vehicle registration, driving licences and related services for East Delhi. This page covers its official address, contact details, jurisdiction and driving-test routing — including a direct answer to whether the office has moved.
Shahdara is one of the areas in New Delhi that can safely be considered a travel hub. After all, it offers a link to the eastern part of Delhi. It also lies on the Delhi/ UP border. Not to mention, it also houses one of the most important metro stations in the city. It’s a place where hundreds of thousands of people pass through each day. And the transport authorities, fittingly, are fully aware of it.
DL-13 at a Glance
Field | Details |
|---|---|
Office name | Zonal Transport Office, East Zone II (Surajmal Vihar / Shahdara) |
RTO code | DL-13 |
Address | Transport Department Zonal Office, CBD Ground, Surajmal Vihar, Shahdara, Delhi – 110092 |
Jurisdiction | East District-II — Gazipur, Gandhi Nagar, Krishna Nagar, Anand Vihar, Old Seelampur, Mandawali, New Shahdara, Geeta Colony, Vivek Vihar and Jheel |
Phone | |
Weekly off | Sundays, 2nd Saturdays, and Delhi government gazetted holidays |
Working hours | 8:30 AM–4:30 PM, Monday–Saturday (public dealing counters keep shorter hours — see below) |
Public dealing hours | 8:30 AM–1:00 PM, Monday–Friday; a shorter window on working Saturdays |
Official portals | Parivahan, Sarathi, Vahan, Delhi Transport Department |
Has the Surajmal Vihar RTO Shifted Location?
There is no such evidence of a relocation. The Delhi Transport Department's own official zonal-office document, the same one that governs all Delhi zonal offices, currently lists this office at CBD Ground, Surajmal Vihar.
If you've heard otherwise, it may be worth double-checking with the office directly or via the Delhi Transport Department's website before assuming a move, since we can't rule out a very recent change that hasn't yet been documented anywhere we could check — but as of this research, CBD Ground, Surajmal Vihar remains the correct, current address.
What Is DL-13?
DL-13 is the registration code for East Zone II's Zonal Transport Office (also referred to in official documents as the "East District-II Zonal Office"), operating under the Transport Department, Government of NCT of Delhi.
It is the licensing authority (Section 9) and registering authority (Section 39) under the Motor Vehicles Act, 1988, for Surajmal Vihar, Shahdara and the surrounding East Delhi catchment.
Jurisdiction and Vehicle Registration Series
The Delhi Transport Department's own zonal-office document lists this office's area of jurisdiction as Gazipur, Gandhi Nagar, Krishna Nagar, Anand Vihar, Old Seelampur, Mandawali, New Shahdara, Geeta Colony, Vivek Vihar and Jheel — a more specific and detailed locality list than a PIN code alone can convey, and independently corroborated by two separate directories that both trace to the same source.
Vehicles registered here fall under a specific set of number-plate series (for example, DL13C and DL14C onward, along with several DL7C/DL7S sub-series historically assigned to this office). Number-series allocation details can change and weren't something we could verify as fully current, so treat this as background context rather than a way to confirm your own plate's origin — Parivahan's vehicle lookup is the reliable way to do that.
PIN codes: 110092 (the office's own PIN, also shared with 110095, 110032 and 110051 in the wider jurisdiction per the approved research). Confirm your exact locality through India Post or Parivahan if you're near a boundary.
Services
Online vs In-Person
A number of routine DL-13 services — registration-related applications, ownership transfer, duplicate RCs, and licence renewals in many cases — can be completed through Parivahan's faceless e-governance workflow without a counter visit. An in-person visit generally remains necessary for the practical driving test and commercial vehicle fitness inspection.
The Content Pack's research describes "33+ routine services" as fully faceless; we could not independently verify this figure, so treat it as a general direction rather than a confirmed current count — check the current service list on Parivahan before assuming a specific service is available online.
Driving Licence Testing
The practical driving test for DL-13 is conducted at the Automated Driving Test Track (ADTT) at Vishwas Nagar / CBD Ground, Surajmal Vihar — not at the routine registration and licensing counters, even where both sit within the same broader complex. We independently confirmed Vishwas Nagar as a genuine, currently operating Delhi ADTT; it's notable as one of only three Delhi test tracks that also offer night-time testing slots (alongside Mayur Vihar and Shakur Basti), which may be useful if you're trying to book outside daytime hours.
We could not verify current appointment/slot rules or exact track layout, so book and confirm your test slot through Sarathi rather than assuming a specific procedure.
Commercial Vehicle Fitness and Inspection
Commercial vehicle fitness inspection for DL-13 is not conducted at the Surajmal Vihar office. The approved research names the Inspection & Certification (I&C) Centre, Burari — a long-standing, well-documented Delhi facility. As with other Delhi zonal offices, fitness testing has since expanded to further Automated Testing Stations across the city, so confirm your assigned centre when you book a fitness slot rather than assuming Burari by default.
How to Reach DL-13
Metro: Karkardooma station — an independently confirmed Blue Line/Pink Line interchange, sharing the same 110092 PIN as the office — is the closest major station, roughly 800 m away per the approved research. Anand Vihar (also a Blue/Pink interchange) is a further option, about 1.5 km away. Depending on which side of the district you're coming from, Welcome or Shahdara stations on the Red Line are also workable, with a short auto or cab ride to the complex.
Railway: Anand Vihar Terminal, a major Northern Railway long-distance terminus, is also about 1.5 km away.
Road: Vikas Marg and the Master Plan Road both serve the area; from GT Road/NH-9, approach via Shahdara.
Parking: Limited around the government complex, per general visitor accounts; we haven't independently verified specific restrictions.
Contact and Official Online Services
Parivahan — national portal for licence and registration services
Sarathi — driving licence services and test-slot booking
Vahan — vehicle registration and RC services
Delhi Transport Department — official zonal office directory and current contact details
Research for this page notes the office landlines are more reliably answered between 10:30 AM and 12:30 PM on working days.
Sources
Frequently Asked Questions
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Tanushree (Author)
Tanushree is a dynamic business strategist with a knack for driving innovation in startups, especially in Fintech and Edtech. With 9 years of work-ex, an IT engineer from MIT Pune, & a MBA from IIM Bangalore (Marketing & Business Strategy), she’s got the mix of analytical and creative problem-solving.
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