The delivery is handled by dealerships of respective OEMs (manufacturer), and our operations team will guide you to the nearest dealership. In cases where installation is applicable, it will be managed by the respective OEM’s dealership. However, an Ecozaar representative will always guide you through the process.

Ecozaar has a simple signup process. Click the login button on the top right corner of the homepage and validate your mobile number via OTP.

Yes, you can contact us via our Support number and request your preferred dealership within 24 hours of placing the order. However, please note that we do not work with all dealerships.

You can contact our Support team at +91 6366303807 or write to us at support@ecozaar.in.

Delivery is dependent on various OEM-driven factors. While standard delivery time is 7–10 days, it can take up to a month or more during supply shortages (e.g., semiconductors or rare earth magnets). Timelines vary by brand.

Cancellation is possible only within 24 hours of booking. Once payment is transferred to the dealership, cancellation isn’t possible. There’s no return policy as per OEM guidelines.

No, Ecozaar does not charge any cancellation fees if you cancel within 24 hours of making your booking payment.

No additional charges apply if you’ve made full payment on Ecozaar, unless you opt to buy accessories directly from the dealership.

Yes, contact our Support team if you need to change the model or color. This is possible only if registration and documentation haven’t been completed (usually within 48 hours).

Yes, installation is handled by the respective dealer, and Ecozaar coordinates to ensure a smooth experience.

Required documents may change from time to time. Our Support team will guide you through the documentation process.

Yes, you can check the status of your order under the 'Order Details' tab in 'My Profile'.

Simply input the Loan amount, Rate of Interest (ROI), and Tenure. The calculator will compute your EMIs automatically. You can use it without logging in.

No, Ecozaar’s availability varies. Enter your PIN code while selecting your vehicle to check local availability.

Government subsidies are handled directly by dealerships. Ecozaar plays no role. Note that subsidies are applicable only once per Aadhar number.

You only need to submit the required IDs/documents as instructed by the dealership; they handle the registration process.

At the end of your subscription, you can: 1) Own the vehicle by paying the remaining amount, 2) Upgrade to another EV, or 3) Return it and get your security deposit refunded.

Ecozaar offers Full Payment, Loan, and Subscription options. You can pay using cards, UPI, or Net Banking, or choose financing from our partnered lenders.

Loan approval and disbursement typically take 7–10 days from the date of application.

Range depends on factors like battery capacity, motor type, and brand. Check the product page on Ecozaar for exact specifications.

Yes, all EV scooters can be charged at home. The charger type and capacity vary by manufacturer.

Petrol scooters cost ₹2.50–₹3.00/km, while electric scooters cost around ₹0.25–₹0.40/km—nearly 90% cheaper.

The subsidy starts at ₹30,000 per kW for the first 2kW, then ₹18,000 per kW, capped at ₹78,000 maximum.

A 5kW solar plant (₹2.5–3 lakh) pays back in about 4 years, saving ₹4,800/month at ₹8/unit.

Yes, subject to the Terms & Conditions in your subscription agreement.

Subscription lets you use a new EV without owning it. It removes depreciation and trade-in hassles, with easy upgrades after term completion.

Ecozaar offers renewed and certified pre-owned EV 2 Wheelers, backed by expert evaluation, hassle-free documentation, and transparent pricing, ensuring a convenient and trustworthy buying experience for every customer.

Yes, Ecozaar provides a warranty on all certified pre-owned EV Two Wheelers, so customers enjoy peace of mind after their purchase.

Buyers can complete the purchase process quickly—Ecozaar streamlines documentation, payment, and post-sale support, so you spend less time on paperwork and more time on the road.

Yes, Ecozaar manages all legal paperwork, including ownership transfer and insurance processing, to make your experience stress-free.

Yes, Ecozaar encourages customers to take a test ride before purchase to check quality and fit for themselves.

Ecozaar’s expert technicians refurbish each bike to high standards, including a rigorous multi-point inspection process before certification.

Yes, Ecozaar uses secure payment gateways to ensure fast and reliable transactions for both buyers and sellers.